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It's one-on-one communication. You can give more direct and empathetic answers. Due to the nature of chat, a relatively quick response is required. You may also need to answer the same question multiple times from other users. What should I do if I have a question or answer that is problematic? Unlike the message function, the "Questions and Answers" function accepts questions from general users in a public state. It is also possible for general users who are not business owners to respond. Therefore, there may be incorrect answers or malicious questions. In that case, you can apply for deletion.

How to delete or hide questions and answers If a malicious question or an Kuwait Phone Number Data swer is posted, you can request its deletion. However, Google will only delete the content if it is determined to be malicious or spam, so it is not guaranteed to be deleted. If you have a malicious question, please use "Report" to deal with it. If you have a malicious question, please use "Report" to deal with it. Questions and answers cannot be hidden Even if you don't want to use the questions and answers themselves in the knowledge panel, you can't hide the feature.



This feature is implemented as a feature that allows general users to freely ask and answer questions, and is not a feature that allows you to control its availability. summary The Questions and Answers feature in your Google Business Profile allows you to quickly and accurately answer searcher questions. On the other hand, by using the "Message" function, you can communicate directly with searchers. Both features are essential to building trust with searchers. If business owners don't check the Q&A section, searchers may receive inaccurate or outdated information. You can improve your online presence by effectively utilizing both the messaging feature and "Questions and Answers.